Safer Gambling

Answer these nine confidential questions and find out if you may need help keeping your betting fun.

These notifications pop up regularly with details on how long you’ve been playing, and how much you’ve won, lost and wagered in that time. You can choose whether they appear every 30, 60 or 90 mins.

We’ll help you keep your activity on a fun level by letting you know of any major changes in your behaviour, such as betting more than usual or spending more time online.

Control how much money you can deposit over a period of 24 hours, 7 days and 30 days. Once you’ve hit your limit, you won’t be able to spend any more money until it resets.

You can block access to a specific area of UK Bingo, for 24 hours, 7 days, 1 month, 3 months or 6 months.

This option is ideal if you want a short-term break up to a maximum of 6 weeks. Once you’ve confirmed your break, you will be logged out of your account and blocked until the end of the break period. Once the break is over your account will automatically reactivate and you will not be notified.

Need a longer break? You can block access to your account for 6 months, 1 year, 2 years, 3 years or 5 years. Once you’ve confirmed your break, you will be logged out of your account and blocked until the end of the break period. You will then need to call us to reactivate your account.

For a more complete break from gambling, we recommend self-exclusion with GAMSTOP. This blocks you from accessing or creating an account with all UK gambling operators for 6 months, 1 year or 5 years. We won’t notify you when your exclusion period comes to an end, you’ll have to call our customer service team for a quick chat before we can reactivate your account.

The Gamban anti-gambling software blocks all gambling sites and apps on all your devices. A simple installation will help ensure a hassle-free break from gambling.

Some banks in the UK allow customers to block gambling transactions on their bank accounts or credit cards and other offer card freeze features providing customers more support in this area.

For a full list of financial service organisations in the UK that currently offer gambling blocks on debit cards visit gamcare.org.uk/block-gambling-transactions

BeGamble Aware is working with social media platforms to offer users tools to help them to avoid gambling advertisements when online.

Follow the link below for the latest information on how to limit gambling ads on your social media channels.

GamCare operate the National Gambling Helpline and offer confidential information, advice, and support for anyone affected by problem gambling in the UK. The helpline is open 24 hours every day on 0808 8020 133 or via live chat. Gamcare also offers a moderated online forum and daily online group chatrooms to enable those affected by gambling to connect with others in a similar situation.

BeGambleAware provides free, confidential help by phone or online. Learn about how gambling works, check if you or someone you know may have a problem and find tips on how to stay in control.

Gambling Therapy is a free global service providing practical advice and emotional support in multiple languages to anyone negatively affected by problem gambling.

Gamblers Anonymous is a group of people who help each other overcome their gambling problems with a 12-step recovery program. They hold regular meetings across the UK and Ireland.

QuitGamble.com is an online platform for people with gambling problems and their relatives. You can share experiences and find the support you need to help you stay in control. It's available 24/7 in the mobile app and on desktop.